Florida Pharmacy Inc. and its affiliates are committed to protecting your personal information and ensuring it is used responsibly. We do not sell, rent, or misuse your data, nor do we share patient information for the purpose of marketing or promoting products or services to patients. Our goal is to serve patients and customers with integrity and transparency.
This Privacy Policy explains what information we collect, how we use it, how it is shared, and the measures we take to protect it. By accessing or using our websites, mobile applications, or offline services (collectively, the “Services”), you agree to the practices described in this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when using our Services, including contact details (such as name, address, phone number, and email), billing and payment information, and transaction history. This information is collected when you create an account, place an order, or communicate with our customer support team.
Information Collected Automatically
When you use our Services, certain data is collected automatically through technologies such as cookies and similar tools. This may include device type, browser information, IP address, operating system, pages visited, time spent on the site, and other usage-related data. This information helps us operate, maintain, and improve our Services.
Information from Third-Party Services
If you choose to access our Services through third-party platforms (such as social media or other online services), we may receive information shared by those platforms in accordance with your privacy settings. We are not responsible for the privacy practices of third-party services and encourage you to review their policies directly.
How We Use Your Information
We use the information we collect to.
Process and fulfill orders and transactions
Respond to inquiries and provide customer support
Communicate important updates regarding accounts, orders, or policy changes
Improve our Services, products, and user experience
Analyze usage trends and better understand customer needs
Provide relevant communications and service-related notifications
We do not use patient or practice data to market unrelated products or services.
Information Sharing and Disclosure
We do not sell or trade your personal information. We may share information only in limited circumstances, including.
Service Providers: Trusted third parties who assist with payment processing, delivery, customer service, IT support, or analytics, and who are contractually obligated to protect your information.
Legal Requirements: When required to comply with applicable laws, regulations, court orders, or governmental requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, where customer information may be transferred as part of the transaction and remains subject to this Privacy Policy.
Children’s Information
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to delete it.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, personalize content, analyze performance, and improve user experience. You may manage cookie preferences through your browser settings; however, disabling cookies may limit certain features of our Services.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. While we strive to maintain strong security measures, no system can guarantee absolute protection.
Data Retention
We retain personal information for as long as necessary to fulfill business, legal, or regulatory obligations, even if you are no longer an active customer.
Updating Your Information
You may request to review, update, or correct your personal information by contacting us directly or through your account settings, where applicable.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated revision date.
Governing Law
This Privacy Policy is governed by applicable state laws, without regard to conflict of law principles.